Straightforward order support
Refund & Exchange Policy
Every 4LifeTags item is made specifically for your order. All sales are final, but damaged, defective, or incorrect items may qualify for an exchange.
No refunds
We do not issue refunds for change of mind, choosing the wrong style or color, shipping delays, accidental orders, or general dissatisfaction. Custom products cannot be returned to inventory or resold once created.
Exchanges only
Contact us within seven days of delivery if your item arrives damaged, defective, or incorrect. Include clear photos. The product must be unused and in its original condition.
How to start
Email 4lifesports11@gmail.com with your order number, photos, and a short explanation. We review requests and respond within 24–48 hours.
Exchange shipping
We cover replacement shipping when the issue is our error or a manufacturing problem. For customer selection mistakes, return shipping is the customer's responsibility.
Agreement to this policy
By purchasing from 4LifeTags, you acknowledge and agree to these terms. Our goal is to keep the custom-order process clear and make sure every approved exchange is handled smoothly.